Status.
Service status for texting, the inbox, and notifications is published on this page.
This page is written by a person, not by an automatic monitor, so it shows what we have posted rather than a live reading. If something looks wrong to you right now and there is nothing here about it, write to us. That reaches us whether or not this page has caught up.
Incident reports
LAST POSTED
No incidents posted.
When texting, the inbox, or notifications have a problem, the report goes here: what's affected, what we know, and when it's resolved.
Nobody has checked recently enough for us to tell you the service is fine right now, and we would rather say that than show you a date that answers a different question. If something looks wrong to you, write to us.
Get told instead of checking
We'll email you when there's an incident and again when it's resolved. That's all it is: no newsletter, and one-click unsubscribe on every message.
Looks like an outage, usually isn't
US texting activates after carrier approval, typically 3 to 7 business days after you pay. If your US texts aren't sending yet, that's the approval wait, not an outage; receiving texts work the whole time.
Delivery depends on the phone companies and carriers, which we don't control. When they have trouble, texts can be delayed even though Loonext is up.
Seeing something broken that this page doesn't mention? Email support@loonext.com and a person will take a look.